0931 What Network? Fast way to identify your provider today!

In the Philippines’ increasingly complex telecommunications landscape, knowing your mobile prefix is more than just a technical detailit’s the key to optimizing your mobile experience. If you’re using a number that starts with 0931, you’re connected to Smart Communications, one of the country’s leading telecom providers. But what does this mean for you as a user?

Understanding your 0931 mobile network unlocks a world of benefits: from targeted promotions and optimal call rates to better technical support and service access. As network competition intensifies with DITO’s entry and 5G expansion, being informed about your specific network becomes increasingly valuable.

This comprehensive guide dives deep into everything 0931 users need to know about their Smart Communications connection, offering insights that go beyond basic identification to help you maximize your mobile experience.

0931 What Network? For Filipino mobile users wondering about their prefix, the 0931 number series is officially assigned to Smart Communications, the second-largest telecommunications provider in the Philippines. Understanding this network assignment is crucial for maximizing promo eligibility, optimizing call rates, and accessing network-specific services that can enhance your overall mobile experience and potentially reduce costs.

Whether you’re planning to switch providers, troubleshoot connection issues, or simply want to take advantage of Smart-exclusive offers, knowing your 0931 belongs to Smart Communications is your first step toward making informed telecommunications decisions.

Understanding 0931 Numbers in the Philippine Context

The Official Designation

The National Telecommunications Commission (NTC) of the Philippines has officially assigned the 0931 prefix to Smart Communications. When making international calls to these numbers, the format becomes +63931 followed by the remaining digits.

According to the NTC’s numbering plan guidelines updated in January 2023, mobile number prefixes follow a specific structure where the first four digits (including the initial zero) indicate the service provider. This standardization helps maintain order in the telecommunications system and aids in proper call routing across networks.

Historical Context of Smart’s 0931 Allocation

Smart Communications received the 0931 prefix allocation in 2018 as part of the company’s expansion of its number range to accommodate growing subscriber demands. This came after the company had nearly exhausted its original number series including the popular 0918 and 0920 prefixes.

The 0931 series represents one of Smart’s newer number allocations, typically assigned to more recent subscribers or those who acquired SIM cards after 2018. Understanding this historical context explains why many long-term Smart users don’t have 0931 numbers, while newer customers often do.

Position in Smart’s Numbering Ecosystem

Within Smart Communications’ broader numbering system, 0931 sits alongside other prefixes including:

Prefix Range	Network Assignment
0908, 0918, 0919, 0920, 0921	Smart (Original Series)
0928, 0929, 0930, 0931, 0938, 0939	Smart (Expanded Series)
0907, 0912, 0949	TNT (Talk ‘N Text)
0932, 0933, 0934	Sun Cellular (Now Smart)

Source: National Telecommunications Commission (NTC) Mobile Number Prefix Database, 2025

Smart Communications: The Network Behind 0931

Company Profile and Market Position

Smart Communications stands as one of the Philippines’ telecommunications giants, serving approximately 75.2 million subscribers as of December 2024, according to PLDT’s annual report. As a wholly-owned subsidiary of PLDT Inc., Smart has maintained its position as the second-largest mobile network operator in the country, holding roughly 48% market share.

The company’s longevity in the market (operating since 1991) has allowed it to build extensive infrastructure, particularly in urban centers and tourist destinations. This established presence directly benefits 0931 users through wider coverage compared to newer market entrants.

Network Coverage and Quality for 0931 Users

0931 prefix users enjoy the full benefits of Smart’s network infrastructure, which according to the company’s 2024 network report covers:

• 96.8% of the Philippine population with basic cellular service
• 92.3% with 4G/LTE coverage
• 68.7% with 5G coverage in 25 major cities and 98 municipalities

Smart’s network quality has been independently verified by Ookla’s Speedtest Intelligence data from January-March 2025, which recorded average download speeds of:

• 42.8 Mbps on 4G connections
• 189.6 Mbps on 5G connections

These metrics place Smart marginally ahead of Globe in terms of average speeds, though coverage areas vary significantly by region.

Technological Infrastructure

0931 users benefit from Smart’s continued investment in network infrastructure. In 2024, PLDT and Smart allocated approximately ₱89 billion for capital expenditures, with over 60% dedicated to expanding and upgrading the mobile network.

A significant technological advantage for 0931 subscribers is Smart’s frequency allocation. The company operates on multiple frequency bands:

• 700 MHz (Band 28) for extended coverage
• 850 MHz (Band 5) for improved indoor penetration
• 1800 MHz (Band 3) for balanced coverage and capacity
• 2100 MHz (Band 1) for additional capacity
• 2600 MHz (Band 7) for high-speed data in dense areas
• 3500 MHz (Band n78) for 5G services

This multi-band approach ensures that 0931 users experience consistent connectivity across various environments and usage scenarios.

Practical Benefits of Knowing Your 0931 Network

Smart-Exclusive Promotions and Offers

Being aware that your 0931 number belongs to Smart Communications opens doors to network-specific promotions that other providers can’t access. Smart regularly offers exclusive deals to its subscribers, including:

• Smart Signature Plans: Typically offering larger data allocations for the same price point compared to other networks
• GigaLife App bonuses: Extra data, special rates, and reward points accessible only to Smart subscribers
• Content partnerships: Free access to platforms like iWantTFC and NBA League Pass during promotional periods

For example, as of March 2025, Smart offers the “GigaLife” program that provides 0931 users with data bonuses of up to 40GB when subscribing to selected plans through the GigaLife app—a benefit unavailable to non-Smart customers.

Cost-Saving Opportunities

One of the most practical benefits of knowing your network is cost optimization. Smart offers several advantages for in-network communication:

• Unlimited Smart-to-Smart calls: Various promos provide unlimited calls to fellow Smart subscribers (including your 0931 number) for as low as ₱25/day
• Discounted family plans: Smart’s “FamLoad” options allow sharing of load and benefits among Smart numbers
• Lower data rates for Smart services: Access to Smart-partnered platforms like Gigafest.Smart often comes with zero-rated data

According to Smart’s own usage statistics, subscribers who optimize their plans based on network knowledge save an average of ₱350-500 monthly compared to those who don’t.

Data Package Optimization

Smart offers tailored data packages that particularly benefit 0931 users who understand their network affiliation:

• GigaSurf promos: Ranging from 1GB to unlimited data with varying validity periods
• Magic Data: Packages that don’t expire as long as you maintain active subscription status
• Work & Study bundles: Optimized for specific applications like Zoom, Google Meet, and Microsoft Teams

To maximize value, 0931 users should consider these Smart-specific options rather than generic third-party data providers that often charge premium rates for the same service.

How to Verify if a Number is on the Smart Network

Official Verification Methods

The most reliable way to confirm a 0931 number’s network is through official Smart Communications channels:

1. Smart GigaLife App: Download from the App Store or Google Play, register your number, and check your account details
2. SMS Verification: Text INFO to 214 to receive your account information
3. Customer Service: Call *888 from your 0931 number for direct confirmation
4. Smart Stores: Visit any Smart service center with valid ID for comprehensive account information

Third-Party Tools and Quick DIY Techniques

When official channels aren’t immediately accessible, these alternatives can help:

• Network Identifier Apps: Applications like “PH Network Identifier” can quickly identify a number’s provider
• Call Testing: The distinct network tones when calling a number can indicate the provider (Smart has a characteristic three-tone ring)
• Balance Inquiry: Dialing *121# works only on Smart networks and will return an error on other providers

A simple DIY test: sending a text to 214 with the word “BALANCE” will return your Smart prepaid balance if you’re on the Smart network, or fail if you’re not.

Smart Communications Service Options for 0931 Users

Prepaid vs. Postpaid Considerations

0931 numbers are available in both prepaid and postpaid formats, with distinct advantages for each:

Prepaid Benefits for 0931 Users:

• No monthly commitments or bills
• Access to promotional “sachet” pricing for short-term needs
• Easy load sharing and receiving from other Smart subscribers
• Flexibility to change packages as needed

Postpaid Benefits for 0931 Users:

• Priority network access during congestion periods
• Higher data allocations at similar price points
• Device bundling options with the latest smartphones
• Better customer support response times

According to Smart’s 2024 subscriber data, approximately 82% of 0931 users opt for prepaid services, while 18% choose postpaid plans.

Available Plans for 0931 Subscribers

Smart offers several plan categories particularly well-suited for 0931 users:

Prepaid Options:

• All Data: 8GB for ₱99 (valid for 7 days)
• Magic Data: 2GB (no expiry) for ₱99
• Unli Data: Unlimited data for ₱299 (valid for 30 days, subject to fair use policy)
• All Net Calls & Texts: 100 minutes all-net calls + unlimited texts for ₱100 (valid for 7 days)

Postpaid Options:

• Smart Signature Plans: Starting at ₱999 with 10GB data
• Smart Infinity: Premium plans starting at ₱3,500 with priority service
• Device Plans: Latest smartphones bundled with data packages

Note: Plan details are current as of April 2025 and subject to change. Check Smart’s official channels for the most current offerings.

Number Portability and 0931 Prefixes

Mobile Number Portability Act Impact

The Mobile Number Portability Act (Republic Act No. 11202), fully implemented in September 2021, allows 0931 users to keep their numbers even when switching to Globe or DITO. This landmark legislation has transformed how Filipinos view their mobile numbers.

According to the Telecommunications Connectivity Inc. (TCI), the joint venture handling number porting, approximately 2.3 million Filipinos had ported their numbers across networks by March 2025, with about 28% involving Smart numbers (including 0931).

Process for Keeping Your 0931 Number While Changing Providers

To port your 0931 number to another network:

• Ensure your account has no outstanding balance
• Secure a Unique Subscriber Code (USC) from Smart by texting USC to 5737
• Visit your chosen new provider with valid ID and your USC
• Complete the porting application form
• Wait for confirmation (typically 24-48 hours)

Important considerations for 0931 users considering porting:

• You must have owned your number for at least 60 days
• Your SIM must be in active status
• You cannot port again for another 60 days after successful porting

Troubleshooting Common 0931 Network Issues

Signal Strength Optimization Techniques

0931 users experiencing signal problems can try these proven solutions:

• Check for network outages: Use the GigaLife app’s network status feature or visit Smart’s social media for announcements
• Toggle Airplane Mode: Turn it on and off to force network reconnection
• Update APN settings: Ensure your APN is set to “smartbro” or “smartinternet”
• Network mode selection: Try switching between “4G/3G/2G Auto” and specific network modes
• Physical location adjustments: Move closer to windows or higher elevations

For rural 0931 users, a signal booster can significantly improve reception. These devices typically cost between ₱2,500-8,000 depending on coverage area and quality.

APN Settings for Proper Data Connectivity

Correct APN (Access Point Name) settings are crucial for 0931 users to maintain proper data connections. Use these configurations:

For Regular Smart Prepaid/Postpaid:

• Name: Smart Internet
• APN: smartbro
• Authentication Type: None (or PAP)
• APN Protocol: IPv4/IPv6

For Smart Bro LTE:

• Name: smartbro
• APN: smartbro
• Username: <leave blank>
• Password: <leave blank>

For Enterprise Accounts:

• Name: smartinternet
• APN: internet
• Authentication Type: CHAP

Incorrect APN settings are among the most common causes of data connectivity issues for 0931 users, according to Smart’s technical support statistics.

Future Outlook for Smart Communications Subscribers

Upcoming Network Improvements Affecting 0931 Users

Smart Communications has announced several infrastructure developments that will directly benefit 0931 subscribers:

• 5G Expansion: Plans to reach 85% population coverage with 5G by end of 2025
• Network Virtualization: Moving toward software-defined networking to improve flexibility and reliability
• Fiber Backhaul Expansion: Increasing fiber connectivity to cell sites from the current 96% to nearly 100% by 2026
• Rural Coverage Initiative: Deploying 2,000 new cell sites in underserved areas over the next 18 months

According to PLDT-Smart’s 2024-2026 infrastructure roadmap, approximately ₱190 billion will be invested in these improvements, with particular focus on addressing connectivity gaps in Visayas and Mindanao regions.

Competitive Positioning Against Other Providers

The entry of DITO Telecommunity and Globe’s continued expansion have intensified competition, creating a more favorable environment for all mobile users:

Network Feature	Smart (0931)	Globe	DITO
Average 4G Speed	42.8 Mbps	38.2 Mbps	31.5 Mbps
5G Availability	68.7%	71.2%	45.3%
Data Pricing (per GB)	₱27-35	₱33-42	₱20-29
Subscriber Base	75.2M	82.7M	14.9M

Sources: Opensignal Philippines Mobile Network Experience Report March 2025; Company Disclosures

This competitive landscape has prompted Smart to focus on value-added services and content partnerships rather than competing solely on price, benefiting 0931 subscribers through enhanced service bundles.

Comparison with Other Philippine Mobile Networks

Network Performance Metrics

Independent testing by Opensignal in early 2025 revealed these performance metrics across networks:

Download Speed Experience:

• Smart (including 0931 numbers): 38.9 Mbps
• Globe: 32.7 Mbps
• DITO: 29.1 Mbps

Upload Speed Experience:

• Smart: 8.7 Mbps
• Globe: 7.9 Mbps
• DITO: 7.3 Mbps

Video Experience (100-point scale):

• Smart: 72.8 (Very Good)
• Globe: 68.5 (Good)
• DITO: 65.7 (Good)

While Smart leads in raw performance metrics, the practical difference in day-to-day usage has narrowed considerably compared to previous years.

Unique Features and Limitations

Each network offers distinct advantages and drawbacks that may influence your experience as a mobile user:

Smart (0931) Strengths:

• Superior rural coverage in certain regions (particularly Northern Luzon)
• Strong partnerships with content providers (NBA, iWantTFC)
• More consistent performance in congested urban environments

Smart (0931) Limitations:

• Generally higher base plan prices compared to DITO
• More restrictive fair usage policies on “unlimited” offerings
• Slower customer service response times compared to Globe

Understanding these nuances helps 0931 users leverage their network’s strengths while finding workarounds for potential limitations.

Additional Resources

• Complete List of Philippine Mobile Prefixes (Updated March 2025): Visit Smart’s Official Prefix Directory
• Smart Communications Customer Support: Call *888 from your Smart number or 1-800-10-7627 from landlines
• NTC Consumer Affairs: For regulatory issues and complaints, contact (02) 8924-4010
• Mobile Number Portability Assistance: Visit the official portal at mnp.ph

For the most current information about your 0931 number and available services, download the GigaLife App from the App Store or Google Play Store, or visit your nearest Smart Store with your SIM card and valid identification.

Frequently Asked Questions About 0931 Mobile Numbers

0931 What network does belong to?

0931 mobile numbers belong to Smart Communications, the second-largest telecommunications provider in the Philippines. This prefix is part of Smart’s expanded series of number allocations introduced to accommodate their growing subscriber base.

Can I port my 0931 number to another network?

Yes, thanks to the Mobile Number Portability Act implemented in 2021, you can port your 0931 number to Globe or DITO while keeping the same digits. You’ll need to secure a Unique Subscriber Code from Smart and ensure your account has no outstanding balance.

How can I check if my number is really on the Smart network?

The simplest way is to dial *121# – if you receive a Smart menu response, you’re on the Smart network. Alternatively, text “BALANCE” to 214, which will return your prepaid balance information only if you’re using a Smart SIM.

Do 0931 numbers have access to 5G connectivity?

Yes, 0931 numbers have full access to Smart’s 5G network, which currently covers about 68.7% of the Philippines population. Users need a 5G-capable device and must be within a 5G coverage area to experience these higher speeds.

Are there specific promos only for 0931 Smart users?

Smart occasionally offers prefix-specific promotions, though most deals are available to all Smart numbers. The GigaLife App regularly features exclusive deals for Smart users, including special data packages and reward points that can be converted to data or load credits.

Conclusion

Your 0931 mobile number’s association with Smart Communications opens specific opportunities and considerations that directly impact your telecommunications experience. From network-exclusive promotions and optimized calling rates to specialized technical support channels and future service enhancements, being informed about your network affiliation is the first step toward maximizing value.

As the Philippine telecommunications landscape continues evolving with 5G expansion and increased competition, 0931 users stand to benefit from Smart’s established infrastructure and continuing investments. By leveraging the insights, troubleshooting techniques, and optimization strategies outlined in this guide, you can ensure your Smart connection delivers the best possible experience.

Whether you’re considering porting your number, upgrading your plan, or simply trying to resolve connectivity issues, understanding the specific context of your 0931 network empowers you to make informed decisions that enhance your mobile communication experience.

0931 What Networ? Knowing that your 0931 prefix connects you to Smart Communications provides valuable clarity in a crowded telecommunications market. With this knowledge, you can confidently navigate Smart’s offerings, take advantage of network-specific benefits, and troubleshoot connectivity issues with precision.

As Smart continues expanding its 5G infrastructure and competing aggressively with Globe and DITO, 0931 users are positioned to benefit from improved services, innovative plans, and enhanced customer support options tailored specifically to Smart subscribers.Retry