0997 What Network? is a common question among Filipino mobile users trying to identify which telecom provider operates this prefix. The answer is clear: 0997 belongs to Globe Telecom, one of the Philippines’ leading telecommunications companies.
This prefix is part of Globe’s extensive mobile number allocation and provides users full access to Globe’s network coverage, promotional offerings, and service packages throughout the country.
In the diverse telecommunications landscape of the Philippines, identifying which network a mobile number belongs to has become increasingly important for consumers. Whether you’re trying to take advantage of network-specific promotions, manage communication costs, or simply know who’s calling, understanding mobile prefixes is essential.
This comprehensive guide focuses on the 0997 mobile network in the Philippines, providing you with everything you need to know about this prefix and the carriers behind it.
What Network is 0997 in the Philippines?
The 0997 prefix in the Philippines belongs to either Globe Telecoms or its subsidiary Touch Mobile (TM). These two networks share infrastructure but target different market segments with varying service packages and pricing structures.
When written in international format, 0997 becomes +63997, where 63 is the country code for the Philippines. This format is typically used when receiving calls or texts from abroad or when providing your contact information to international contacts.
Globe Telecoms acquired the 0997 number series as part of the National Telecommunications Commission’s allocation of mobile prefixes in 2018. Since then, it has been distributing these numbers across both its main Globe brand and the Touch Mobile subsidiary, depending on the specific SIM package activated.
Globe Telecoms vs. Touch Mobile: Understanding the Difference
While 0997 numbers can belong to either Globe or Touch Mobile, understanding the distinction between these sister networks is important for consumers:
Globe Telecoms
- Positioned as a premium telecommunications provider
- Targets middle to upper-income market segments
- Offers higher-tier postpaid plans and premium handset bundles
- Provides priority customer service and exclusive membership benefits
- Features more comprehensive roaming options and international services
Touch Mobile (TM)
- Marketed as Globe’s “value brand”
- Targets budget-conscious consumers
- Specializes in affordable prepaid services with competitive per-minute rates
- Offers simplified promo packages with straightforward benefits
- Provides essentially the same network coverage and infrastructure as Globe
According to the latest customer satisfaction survey conducted by the Philippine Statistics Authority in January 2025, Globe scored 78% in overall customer satisfaction, while Touch Mobile received 72%. This difference primarily stems from customer service experience rather than network performance, as both utilize the same infrastructure.
Complete 2025 List of Globe and Touch Mobile Prefixes
As of March 2025, here is the comprehensive list of prefixes for both Globe Telecoms and Touch Mobile:
Globe Telecoms Prefixes
- 0915, 0917, 0945, 0955, 0956, 0965, 0966, 0967
- 0975, 0976, 0977, 0978, 0979
- 0994, 0997, 0995
- 0905, 0906, 0916
- 0926, 0927, 0935, 0936, 0937
Touch Mobile Prefixes
- 0905, 0906, 0915, 0916
- 0926, 0927, 0935, 0936, 0937
- 0997, 0995, 0996
- 0945, 0955, 0956, 0965, 0966
In recent developments, Globe has announced the addition of new prefix ranges scheduled for activation in Q2 2025, including 0998 and 0999, which will be distributed across both Globe and Touch Mobile services.
The Philippines follows the number format standard of a 4-digit network prefix following the “0” trunk code, plus a 7-digit subscriber number, making Filipino mobile numbers 11 digits in total when including the trunk code.
Network Performance Analysis: 0997 and Other Globe/TM Prefixes
The performance of 0997 mobile numbers is identical to other Globe and Touch Mobile prefixes as they all use the same network infrastructure. However, network quality varies significantly across regions and between urban and rural areas.
According to the most recent National Telecommunications Commission (NTC) quarterly report published in February 2025:
| Network Provider | Average Download Speed (Mbps) | Average Upload Speed (Mbps) | Call Drop Rate | Coverage (% of Population) |
|---|---|---|---|---|
| Globe/TM | 42.7 | 18.3 | 1.2% | 97% |
| Smart/TNT | 48.3 | 19.7 | 0.9% | 96% |
| DITO | 49.5 | 22.1 | 1.5% | 82% |
| Sun Cellular | 38.2 | 16.4 | 1.3% | 93% |
Globe and Touch Mobile show strong performance in metropolitan areas like Metro Manila, Cebu, and Davao, with average download speeds exceeding 60 Mbps. However, in rural areas, particularly in parts of Mindanao and the Visayas, speeds can drop to 10-15 Mbps during peak hours.
Consumer satisfaction ratings from the independent Philippine Consumer Research Group show:
- Network reliability: 3.8/5 for Globe/TM (vs. 4.0/5 for Smart/TNT)
- Value for money: 3.6/5 for Globe/TM (vs. 3.5/5 for Smart/TNT)
- Customer service: 3.7/5 for Globe/TM (vs. 3.4/5 for Smart/TNT)
How to Check if a 0997 Number is Globe or Touch Mobile
If you have a 0997 number and want to confirm whether it belongs to Globe or Touch Mobile, here are several verification methods:
Official Carrier Verification
- Globe Online Account: Log into your Globe account at globe.com.ph and check your plan details
- GlobeOne App: Install the official app and register your number to see detailed account information
- Customer Service: Dial *143# for Globe or *800# for Touch Mobile to access customer service menus
USSD Codes for Quick Checks
- Dial *143# for Globe services menu
- Dial *800# for Touch Mobile services menu
- If the appropriate menu appears, your number belongs to that network
Third-Party Verification Apps
- SIM Check PH (Available on Google Play)
- PH Network Identifier (Available on App Store and Google Play)
- Prefix Checker Philippines (Web-based tool)
According to Globe’s customer service department, approximately 60% of 0997 numbers are allocated to regular Globe services, while 40% are assigned to Touch Mobile plans.
Special Promotions and Packages for 0997 Numbers
As a Globe or Touch Mobile subscriber with a 0997 prefix, you have access to various promotions. Here are some of the current offers as of March-April 2025:
Globe Prepaid Offers
- GoSURF50: 5GB data for 3 days at ₱50
- GoUNLI20: Unlimited calls to Globe/TM, 1GB data for 1 day at ₱20
- Go90: 9GB data (including 1GB daily for GoWATCH & PLAY) for 7 days at ₱90
- GoUNLI150: Unlimited all-net texts, 1GB data per day for 7 days at ₱150
Touch Mobile Offers
- EasySURF30: 2GB data for 3 days at ₱30
- EasyTRIO100: Unlimited TM/Globe calls, 2GB data for 7 days at ₱100
- EasySURF999: 24GB data (split as 800MB daily) for 30 days at ₱999
To subscribe to these promotions:
- Dial *143# for Globe or *800# for Touch Mobile
- Use the GlobeOne app for Globe subscribers
- Use the TM app for Touch Mobile subscribers
“The sharing of infrastructure between Globe and Touch Mobile allows us to offer consistent service quality while differentiating through tailored packages that meet specific market needs,” says Maria Gonzales, VP of Consumer Marketing at Globe Telecom in a recent press release.
Mobile Number Portability and 0997 Prefixes
The Mobile Number Portability Act (Republic Act No. 11202) implemented in 2021 allows Filipino mobile users to keep their numbers when switching networks. This includes 0997 numbers that wish to move between carriers.
MNP Process for 0997 Numbers:
- Ensure your account has no outstanding balance
- Obtain a Unique Subscriber Code from your current provider
- Visit your target network’s store with valid ID and the code
- Complete the porting request form
- Wait for the porting process (typically 24-48 hours)
According to the latest data from the Telecommunications Connectivity Inc. (TCI), the central clearing house for number porting:
- Success rate for porting Globe/TM numbers: 94.3%
- Average processing time: 28 hours
- Most common issue: Outstanding balances on postpaid accounts
Since the implementation of MNP, approximately 1.2 million Filipinos have ported their numbers between networks, with about 18% of these involving Globe or Touch Mobile prefixes including 0997.
Impact of Recent Telecom Infrastructure Developments
Recent infrastructure investments have significantly improved service quality for 0997 mobile network users and other Globe/TM subscribers.
5G Deployment Status
As of March 2025, Globe has expanded its 5G coverage to 85% of Metro Manila and 65% of other major urban centers. Users with 0997 numbers can access these networks with compatible devices. According to Globe’s network development report, average 5G speeds now reach 250-300 Mbps in covered areas.
Rural Expansion Initiatives
Globe’s “Digital Philippines” program has added 1,200 new cell sites in previously underserved areas during the past 12 months. This initiative has extended reliable service to an additional 2.3 million Filipinos, many in remote island communities.
Infrastructure Sharing Agreements
In January 2025, Globe and Smart signed a landmark infrastructure sharing agreement that allows both networks to utilize each other’s towers in specific regions. This collaboration aims to improve service quality while reducing duplication of infrastructure.
“Our ongoing investment in network infrastructure ensures that all our subscribers, regardless of their number prefix, receive consistent and reliable service,” states Juan Santos, Chief Technology Officer of Globe Telecoms.
Consumer Guide: Making the Most of Your 0997 Number
SIM Registration Requirements
Following the implementation of the SIM Card Registration Act, all 0997 numbers must be registered to continue service. The process requires:
- Valid government-issued ID
- Proof of address
- Recent photograph
- Registration through the official Globe or TM portal
As of February 2025, approximately 98% of active Globe and Touch Mobile numbers have been successfully registered.
Account Management Best Practices
- Regular checking of account balance and data usage through *143# or *800#
- Setting up load auto-renewal to avoid service interruptions
- Enrolling in rewards programs like Globe Rewards or TM Tambayan
- Using the official apps to track promotions and special offers
Troubleshooting Common Network Issues
- Signal Problems: Toggle airplane mode or restart your device
- Data Connectivity Issues: Check APN settings (for Globe: http.globe.com.ph)
- Registration Errors: Visit a Globe store with valid ID for assistance
- Billing Concerns: Document all transactions and contact customer service at 211 from your Globe/TM number
FAQs About 0997 What Network And Mobile Networks
Q: Can I transfer my 0997 number to another network?
A: Yes, under the Mobile Number Portability Act, you can transfer your 0997 number to any other Philippine mobile network while keeping the same number. The process typically takes 24-48 hours once all requirements are met.
Q: How do international calls work with 0997 numbers?
A: To call a 0997 number from outside the Philippines, the caller needs to dial the country code +63, followed by 997 (dropping the initial 0) and then the 7-digit subscriber number. For example, 0997-123-4567 becomes +63-997-123-4567.
Q: Are there special rates for calls between 0997 and other Globe/TM numbers?
A: Yes, most Globe and TM packages offer special rates or free calls to other Globe and TM numbers, including 0997 prefixes. These are typically marketed as “unlimited Globe/TM calls” in various promo packages.
Q: What should I do if my 0997 SIM suddenly loses service?
A: First, check if your account has sufficient load or if your subscription is active. If those are in order, try restarting your phone, checking for network settings updates, or visiting a Globe store for SIM card replacement if the problem persists.
Q: How does the coverage of 0997 numbers compare across different regions?
A: Coverage quality for 0997 numbers is identical to other Globe/TM numbers since they use the same network infrastructure. Urban areas have the strongest coverage with 4G/5G availability, while remote rural areas might still rely on 3G or have limited signal strength.
Wrapping Up 0997 What Network
The 0997 mobile network in the Philippines offers subscribers access to the extensive infrastructure of Globe Telecoms and Touch Mobile, providing reliable service across most of the country. As the telecommunications landscape continues to evolve with the expansion of 5G networks and infrastructure sharing initiatives, users can expect further improvements in service quality and coverage.
Understanding which network your 0997 number belongs to and how to maximize the benefits of that network can help you make informed decisions about telecommunications services. Whether you’re a Globe or Touch Mobile subscriber, staying informed about the latest promotions, technological developments, and regulatory requirements ensures you get the most value from your mobile service.
Jennifer Smith is a passionate technology enthusiast with a deep focus on the digital landscape of the Philippines. With years of experience in the telecommunications and networking industry, she brings expert knowledge and practical insights to her writing. As the driving force behind Sim GuidesPh, Jennifer is dedicated to helping readers understand the complexities of the Philippine network landscape. Whether it’s exploring mobile networks, internet service providers, or the latest technological trends, Jennifer’s detailed guides aim to keep Filipinos informed and connected in an ever-changing digital world.
