In the Philippines, where mobile communication is a vital part of daily life, knowing which network a specific number belongs to can save you time, money, and frustration. If you’ve been asking “0964 what network?” the answer is clear: 0964 belongs to Smart Communications.
But there’s much more to understand about this prefix and how it fits into the Philippine telecommunications landscape.
What Is the 0964 Mobile Network?
The 0964 prefix is one of the many number series allocated to Smart Communications by the National Telecommunications Commission (NTC). When you see a mobile number beginning with 0964 in the Philippines, you’re looking at a Smart Communications line. In international format, these numbers appear as +63964, where 63 is the country code for the Philippines.
Smart Communications introduced the 0964 prefix in 2018 as part of its ongoing network expansion to accommodate its growing subscriber base. This addition came during a period when the telecom industry was experiencing rapid growth, with the Philippine mobile penetration rate reaching over 130% (meaning many Filipinos own more than one SIM card).
According to the NTC’s numbering plan, mobile prefixes in the Philippines follow a structured allocation system where specific ranges are assigned to different telecommunications companies. The regulatory body ensures proper distribution of these number resources to maintain order in the telecommunications ecosystem.
Smart Communications: Company Profile
Smart Communications stands as one of the Philippines’ telecommunications giants, serving millions of subscribers nationwide. Established in 1991, Smart has evolved from a simple communications company to a comprehensive digital services provider.
As a wholly-owned subsidiary of PLDT (Philippine Long Distance Telephone Company), Smart Communications forms part of the country’s largest integrated telecommunications company. The PLDT-Smart group holds approximately 50% market share in the Philippines as of early 2025, according to industry reports.
Smart’s ecosystem includes several brands catering to different market segments:
- Smart – Premium postpaid and prepaid services
- TNT (Talk ‘N Text) – Budget-friendly prepaid services
- Smart Bro – Wireless broadband services
With a subscriber base of over 75 million users across all its brands (based on 2024 data), Smart maintains a robust infrastructure with approximately 39,000 cell sites nationwide, supporting 4G/LTE and 5G technologies.
Complete List of Smart Communications Prefixes
If you’re trying to identify Smart numbers beyond just the 0964 prefix, here’s a comprehensive reference guide to all Smart Communications number prefixes:
Smart Postpaid Prefixes:
- 0908, 0918, 0919, 0920, 0921, 0928, 0947, 0949, 0951, 0961, 0998, 0999
Smart Prepaid Prefixes:
- 0908, 0910, 0918, 0919, 0920, 0921, 0928, 0929, 0930, 0938, 0939, 0946, 0947, 0949, 0951, 0961, 0963, 0964, 0970, 0981, 0989, 0998, 0999
Talk ‘N Text (TNT) Prefixes:
- 0907, 0909, 0910, 0912, 0930, 0938, 0946, 0948, 0950, 0963, 0965, 0970, 0981, 0989
Smart Bro Prefixes:
- 0949
The 0964 prefix series was launched along with several other number ranges as part of Smart’s network expansion between 2018-2020, which added over 10 million potential new numbers to their subscriber capacity.
Identifying a Smart Number vs. Other Networks
Distinguishing between different networks’ numbers can be useful when planning calls or taking advantage of network-specific promos. Here’s a quick comparison of major Philippine networks and their prefix ranges:
| Network | Notable Prefixes | Parent Company |
|---|---|---|
| Smart | 0908, 0918, 0919, 0920, 0921, 0964 | PLDT |
| Globe | 0905, 0906, 0915, 0916, 0917 | Globe Telecom |
| DITO | 0895, 0896, 0897, 0898 | DITO Telecommunity |
| Sun (now merged with Smart) | 0922, 0923, 0924, 0925, 0931, 0932 | PLDT |
Although these prefix assignments were once definitive, the implementation of Mobile Number Portability (MNP) in 2021 has slightly complicated matters. With MNP, subscribers can keep their mobile numbers when switching networks, meaning a 0964 number might occasionally belong to another network if the user has ported their number.
To verify a number’s current network, you can:
- Send the number to 222 with the format: MNP (space) mobile number
- Call the number and listen for the network-specific tone
- Use the GCash app’s “Send Money” feature, which shows the recipient’s network
Practical Uses for Knowing Your Network
Understanding that 0964 is a Smart Communications number has several practical applications:
Cost Savings: Many promos offer discounted rates for same-network communications. Smart subscribers can save by taking advantage of unlimited call and text promos to other Smart and TNT numbers, including 0964 numbers.
Data Package Optimization: Smart offers specialized data packages for its users that may provide better value compared to general data plans. For example, Smart’s “GigaLife” app provides exclusive data offers only available to Smart subscribers.
According to a 2024 Consumer Satisfaction Survey by a leading market research firm, 67% of Filipino mobile users consider network identification important for maximizing their telecom budget.
Service Coverage Planning: Different networks have varying coverage strengths in different regions. Smart’s network is particularly strong in urban centers and has expanded significantly in previously underserved areas. The company reported in early 2025 that its 4G/LTE network now covers 96% of the Philippine population.
Smart Communications 0964 Special Features
The 0964 prefix series enjoys all the benefits of Smart’s network infrastructure and services. While not fundamentally different from other Smart numbers in terms of technical specifications, these numbers are part of Smart’s newer allocation series and typically benefit from:
Enhanced 5G Access: Smart has prioritized 5G rollout in major urban centers, with over 7,200 5G sites nationwide as of December 2024. Testing by independent network analysts showed Smart’s 5G download speeds averaging 200Mbps in Metro Manila areas.
International Services: Smart’s roaming partnerships cover over 200 destinations worldwide, allowing 0964 users to stay connected globally. According to Smart’s official data, their roaming rates are competitive with other major providers in Southeast Asia.
Smart subscribers (including those with 0964 numbers) can access the following value-added services:
- GigaLife App for account management and exclusive promos
- Smart Music for streaming and downloads
- Smart Pay for digital payments
- Video streaming partnerships with various platforms
Troubleshooting Common 0964 Network Issues
While Smart’s network reliability has improved significantly in recent years (network downtime reduced by 47% between 2020-2024 according to company reports), users may occasionally encounter issues:
Signal Problems
- Issue: Weak signal in certain locations
- Solution: Enable 4G/LTE in phone settings; check if area is listed under Smart’s coverage map; report persistent issues through the GigaLife app
Registration Issues
- Issue: Difficulty registering new 0964 SIM cards
- Solution: Ensure compliance with SIM Registration Act requirements; bring valid government ID to registration centers; use the Smart SIM Registration portal
Balance and Load Concerns
- Issue: Load not reflecting or disappearing
- Solution: Check for active subscriptions in the GigaLife app; dial *214# to check balance; contact customer service if discrepancies persist
For direct assistance, Smart Communications offers multiple customer service channels:
- Hotline: *888 (free for Smart subscribers)
- Social Media: @SmartCares on Twitter and Facebook
- Email: customercare@smart.com.ph
- GigaLife App: Built-in support feature
Latest Updates for Smart Communications Users (2025)
The telecommunications landscape continues to evolve, and Smart has made several significant developments relevant to its subscribers, including those with 0964 numbers:
Infrastructure Enhancements
Smart invested PHP 88 billion in network improvements between 2022-2025, focusing on expanding 5G coverage and enhancing 4G capacity. According to their Q1 2025 report, Smart has increased its cell sites by 22% compared to 2023 levels.
“Our commitment to providing world-class connectivity remains unwavering as we continue to expand our network footprint across the Philippines,” stated the Smart Communications President in a recent press conference.
Service Innovations
In March 2025, Smart introduced enhanced eSIM capabilities, allowing users (including those with 0964 numbers) to activate service on compatible devices without physical SIM cards. This technology has seen rapid adoption, with over 1.2 million Smart subscribers switching to eSIM within the first quarter of 2025.
Sustainability Initiatives
Smart has committed to achieving carbon neutrality by 2030, with 40% of its cell sites now powered by renewable energy sources. This green initiative has reduced the company’s carbon footprint by approximately 25% since 2021.
Additional Resources
- Complete 2025 Mobile Network Prefix List: For an updated comprehensive guide to all mobile prefixes in the Philippines, visit the NTC website or telecommunication company official pages.
- Network Checking Tools: Dial *119# from your Smart phone to access a menu of services including account information.
- Smart Communications Official Channels:
- Website: smart.com.ph
- Facebook: facebook.com/SmartCommunications
- GigaLife App: Available on Google Play and App Store
- Regulatory Information: For questions about mobile number regulations, visit the National Telecommunications Commission website at ntc.gov.ph.
FAQs About 0964 what network Numbers
0964 What network is in the Philippines?
0964 is a Smart Communications mobile prefix. All numbers starting with 0964 belong to Smart’s network in the Philippines.
Can I port my 0964 number to another network?
Yes, under the Mobile Number Portability Act, you can transfer your 0964 number to Globe or DITO while keeping the same digits.
Are 0964 numbers eligible for Smart promos?
All 0964 numbers qualify for Smart’s regular promotions and packages. Special offers can be accessed through the GigaLife app.
When was the 0964 prefix introduced?
The 0964 prefix was launched by Smart Communications in 2018 as part of their network expansion to accommodate more subscribers.
Do 0964 numbers support 5G connectivity?
Yes, 0964 numbers have full access to Smart’s 5G network where available, offering high-speed connectivity in supported areas.
Final Thought 0964 what network
Understanding that 0964 belongs to Smart Communications opens up a world of network-specific opportunities and optimizations. As one of the Philippines’ leading telecom providers, Smart continues to expand its services and coverage, making 0964 numbers part of a robust communications ecosystem.
For Smart subscribers, staying informed about network developments, special promotions, and service enhancements can significantly improve your mobile experience. The company’s continued investment in infrastructure promises even better connectivity for all its number prefixes, including 0964.
Whether you’re a current 0964 user or considering getting a Smart number, the company’s extensive coverage, diverse service offerings, and ongoing technological advancements make it a strong contender in the Philippine telecommunications market.
Jennifer Smith is a passionate technology enthusiast with a deep focus on the digital landscape of the Philippines. With years of experience in the telecommunications and networking industry, she brings expert knowledge and practical insights to her writing. As the driving force behind Sim GuidesPh, Jennifer is dedicated to helping readers understand the complexities of the Philippine network landscape. Whether it’s exploring mobile networks, internet service providers, or the latest technological trends, Jennifer’s detailed guides aim to keep Filipinos informed and connected in an ever-changing digital world.
