0971 What Network? The 0971 prefix belongs exclusively to Smart Communications, one of the Philippines’ leading telecommunications providers. Understanding this key connection is essential in today’s interconnected mobile landscape.
In the fast-paced telecommunications landscape of the Philippines, understanding mobile network prefixes can save you time, money, and frustration. The 0971 mobile network prefix is one of many important identifiers in the country’s complex cellular ecosystem. Whether you’re trying to identify an unknown caller, select the best network for your needs, or simply stay informed about the telecommunications industry, this comprehensive guide will provide you with everything you need to know about the 0971 prefix and its parent company.
1. The 0971 Mobile Network: Key Facts
The 0971 prefix belongs exclusively to Smart Communications, one of the Philippines’ leading telecommunications providers. When dialing internationally, this prefix transforms into the format 63971, where “63” represents the country code for the Philippines.
Smart Communications introduced the 0971 prefix in 2018 as part of its ongoing network expansion. According to the National Telecommunications Commission (NTC) records, this particular number series was allocated to accommodate the growing subscriber base and increasing demand for mobile services across the country.
“Network prefixes serve as digital identifiers that help consumers recognize which telecom provider they’re connecting with,” explains Maria Torres, telecommunications analyst at Manila Tech Review. “The 0971 series specifically represents Smart’s more recent subscriber expansion.”
Currently, the 0971 prefix remains actively issued to new Smart subscribers, though availability may vary depending on location and current promotions. As of May 2025, Smart Communications continues to assign numbers from this range to both prepaid and postpaid customers nationwide.
2. Smart Communications: Behind the Network
Smart Communications, a subsidiary of PLDT Inc. (Philippine Long Distance Telephone Company), has established itself as a telecommunications powerhouse since its founding in 1991. As the company behind the 0971 prefix, Smart holds approximately 47% of the mobile market share in the Philippines as of the first quarter of 2025, serving over 75 million subscribers across its various brands.
For 0971 users specifically, Smart offers comprehensive network coverage with these impressive statistics:
Coverage Type | Percentage of Population | Key Areas |
---|---|---|
4G/LTE | 96% | All major cities and most provincial areas |
5G | 42% | Metro Manila, Cebu, Davao, and 22 other cities |
3G | 98% | Nationwide including remote areas |
Smart Communications has invested heavily in its infrastructure, with the 0971 series benefiting from the company’s PHP 92 billion network enhancement program between 2021-2024. This program focused on expanding 5G capabilities and strengthening existing coverage areas, resulting in improved service quality for all Smart subscribers, including those with 0971 prefixes.
According to Opensignal’s 2024 Mobile Network Experience Report, Smart’s network (which includes the 0971 prefix) achieved:
- Average download speeds of 42.3 Mbps
- Average upload speeds of 8.7 Mbps
- Video streaming quality score of 65.7 out of 100
- Gaming experience rating of “Very Good” at 79.2 points
3. How to Identify Other Smart Communications Prefixes
While 0971 is clearly identified as a Smart Communications prefix, the company operates numerous other prefixes across its network. Being able to recognize these can help you identify callers and understand potential call rates or promotions.
Complete List of Current Smart Prefixes:
Smart Postpaid:
- 0908, 0918, 0919, 0920, 0921, 0928, 0947, 0949, 0951, 0961, 0998, 0999
- 0971, 0979, 0989, 0997, 0807, 0808, 0809, 0817
Smart Prepaid:
- 0908, 0918, 0919, 0920, 0921, 0928, 0929, 0947, 0949, 0951, 0961, 0998, 0999
- 0971, 0979, 0989, 0997, 0807, 0808, 0809, 0817, 0897, 0898, 0899
A pattern emerges when examining Smart’s numbering system. The company typically assigns new prefixes in blocks, with the 097X series (including 0971) representing one of their more recent allocations. The National Telecommunications Commission (NTC) governs these assignments, ensuring fair distribution across competitors.
In March 2025, Smart Communications added the 0807-0809 and 0817 prefixes to its portfolio, expanding options for new subscribers beyond the already established ranges that include the 0971 series.
4. Practical Uses of Network Prefix Knowledge
Understanding that 0971 belongs to Smart Communications offers several practical advantages beyond mere curiosity:
Identifying Potential Spam or Scam Calls
The Philippines’ telecommunications industry has seen a 37% increase in reported scam calls between 2023 and early 2025. Knowing that a call from a 0971 number originates from Smart can help you verify legitimacy, especially when combined with Smart’s scam identification services.
Cost Calculation for Cross-Network Communications
Different rates often apply when calling across networks. For example:
- Smart to Smart calls (including 0971 to other Smart numbers): Typically PHP 1-6.50 per minute depending on the plan
- Smart to Globe calls (0971 to Globe numbers): Usually PHP 6.50-7.50 per minute
- Smart to DITO calls (0971 to DITO numbers): Average of PHP 6.50 per minute
Access to Network-Specific Promotions
Smart regularly offers special promotions exclusively for its subscribers. Recent examples for 0971 users include:
- Smart Signature Plan discount of PHP 200 monthly for new 0971 subscribers (until June 2025)
- Double Data Weekends for prepaid 0971 numbers registered to GigaLife app
- Smart Rewards bonus points for 0971 users who maintain regular load activities
As Julius Andrada, Smart Communications’ Marketing Director, notes: “Recognizing your network prefix helps you maximize available promotions and services specific to your mobile provider.”
5. Mobile Prefix Landscape in the Philippines
The Philippines’ mobile prefix landscape is diverse, with multiple providers competing for market share. Here’s how the 0971 prefix fits into the broader picture:
Major Mobile Networks and Their Prefix Ranges:
Smart Communications (including 0971):
- 0908, 0918, 0919, 0920, 0921, 0928, 0929, 0947, 0949, 0951, 0961, 0998, 0999
- 0971, 0979, 0989, 0997, 0807-0809, 0817, 0897-0899
Globe Telecom:
- 0905, 0906, 0915, 0916, 0917, 0926, 0927, 0935, 0936, 0937, 0945, 0953, 0954, 0955, 0956, 0965, 0995, 0996
- 0817, 0966, 0967, 0975, 0977, 0978, 0994
DITO Telecommunity:
- 0895, 0896, 0991, 0992, 0993, 0994
- 0895, 0896, 0897, 0898, 0973
Sun Cellular (now fully integrated with Smart):
- 0922, 0923, 0924, 0925, 0931, 0932, 0933, 0934, 0940, 0941, 0942, 0943, 0944, 0973, 0974
The regulatory framework governing these prefix allocations falls under the jurisdiction of the National Telecommunications Commission (NTC). Through Memorandum Circular No. 02-03-2018, the NTC established standardized procedures for prefix assignments, ensuring fair competition and adequate number allocation.
Between 2023 and 2025, the Philippine mobile prefix landscape underwent significant changes:
- The complete integration of Sun Cellular prefixes into Smart Communications
- DITO’s acquisition of additional prefix blocks (0895-0898)
- NTC’s approval of new 080X prefixes for Smart and Globe
- Implementation of Mobile Number Portability allowing subscribers to keep their numbers when changing providers
6. Smart Communications Service Options for 0971 Users
Subscribers with 0971 prefixes have access to Smart Communications’ full range of service options, tailored to various usage patterns and budgets:
Prepaid Services for 0971 Numbers
- Smart Prepaid – Basic pay-as-you-go service with access to promo packages
- Magic Data – Data-focused packages ranging from 1GB (PHP 99) to 24GB (PHP 999)
- All Data – Non-expiring data packages (rare in the Philippine market)
- Unli 5G – Unlimited 5G data access for PHP 299/month (where available)
Postpaid Plans for 0971 Numbers
- Smart Signature Plans – Starting at PHP 999 for 10GB data with unlimited calls and texts
- Smart Infinity – Premium plans beginning at PHP 3,500 with priority customer service
- Device Bundles – Including the latest iPhone 15 starting at PHP 56,990 or PHP 2,300/month on a 24-month contract
Smart’s GigaLife app provides 0971 users with detailed usage tracking, bill payment options, and exclusive digital promotions. According to Smart’s customer satisfaction surveys, 0971 postpaid subscribers report an 87% satisfaction rate with their services as of April 2025.
7. Troubleshooting Common 0971 Number Issues
Even with Smart’s robust network, 0971 users occasionally encounter issues that require troubleshooting:
Registration Problems
New 0971 SIM cards must be registered in compliance with the SIM Registration Act of 2022. If experiencing registration difficulties:
- Visit the official Smart SIM Registration portal at https://smart.com.ph/simreg
- Prepare a valid government ID and a selfie
- Ensure your device camera is working properly for verification
- Contact Smart’s dedicated registration hotline at *888 if online registration fails
Network Connectivity Issues
For 0971 users experiencing connection problems:
- Check network settings – Ensure “Mobile Data” is enabled and the correct APN is configured (default: smart)
- Update PRL/Profile – Dial ##4636## (on most Android devices) to access testing mode
- Test in different locations – Determine if the issue is location-specific
- Power cycle – Restart your device and toggle Airplane Mode on/off
Number Portability Options
Since the implementation of Mobile Number Portability in 2021, 0971 users can now switch providers while keeping their numbers:
- Request a Unique Subscriber Code (USC) from Smart by texting PORT to 5060
- Visit your desired new provider with valid ID and the USC
- Complete the porting process (typically takes 24-48 hours)
- Retain your 0971 number despite changing networks
Smart Communications maintains several customer support channels for 0971-specific concerns:
- Hotline: *888 (free from Smart numbers) or (02) 8-888-1111
- Email: customercare@smart.com.ph
- Social Media: @SmartCares on Twitter and Facebook
- Physical Stores: 152 Smart Stores nationwide
8. Future of Mobile Networks in the Philippines
The Philippine telecommunications sector is evolving rapidly, with several developments on the horizon that will affect 0971 users:
Upcoming Prefix Expansions
The NTC has approved the allocation of new 080X prefixes to accommodate growing subscriber bases. Smart Communications has secured several of these blocks, which will supplement existing ranges including 0971. Industry analysts predict that by late 2025, Smart may begin transitioning to 8-digit mobile numbers to accommodate growth.
5G Adoption and Timeline
Smart’s 5G network currently covers 42% of the population, with plans to reach 65% by the end of 2025. For 0971 users, this means:
- Expanded 5G coverage in 30 additional cities by December 2025
- Average speed increases from 42.3 Mbps to projected 180 Mbps
- Introduction of Smart 5G-exclusive services and applications
According to PLDT-Smart’s technology roadmap, revealed during their March 2025 stockholders’ meeting, the company plans to invest an additional PHP 78 billion in network improvements over the next three years, benefiting all subscribers including those with 0971 prefixes.
Future Technology Integration
Smart has announced several forward-looking initiatives that will enhance services for 0971 users:
- IoT (Internet of Things) integration with specialized data plans
- Enhanced VoLTE and VoNR (Voice over New Radio) quality improvements
- Smart Home connectivity options
- eSIM expansion across all prefix ranges
9. Smart’s Position in the Current Device Market
Smart Communications offers a wide range of devices optimized for its network, including specialized offerings for 0971 subscribers:
Premium Smartphone Options
- iPhone 15 Series – Starting at PHP 56,990 outright or PHP 2,300/month on Smart Signature Plans
- Samsung Galaxy S25 Series – From PHP 49,990 or available on Smart Signature Plans from PHP 1,900/month
- Xiaomi 15 Pro – Exclusive Smart offering at PHP 39,990 outright
Network Compatibility Optimization
Smart’s device portfolio is specifically optimized for its network frequencies, offering 0971 users:
- Full 5G band compatibility (n1, n28, n41, n78)
- Enhanced 4G/LTE-A support across all bandwidth combinations
- VoLTE and ViLTE capabilities for improved call quality
Device Financing Options
Smart offers several financing options for 0971 subscribers:
- 12, 24, and 36-month contracts with zero down payment
- Device trade-in program with up to PHP 8,000 discount
- 0% interest installment plans through partner banks
10. Expert Tips for 0971 Users
Telecommunications experts offer these specialized recommendations for maximizing your experience with a 0971 Smart number:
Maximizing Network Performance
- Optimal APN Settings: Use “smart” as your APN for general usage, or “smartbroadband” for mobile broadband devices
- Network Mode Selection: Set to “5G/4G/3G Auto” rather than “5G Only” for balanced performance and coverage
- Signal Boosting: Position yourself near windows or elevated areas in challenging coverage zones
- App Management: Use Smart’s Network Quality Monitor tool in the GigaLife app to track performance
Finding the Best Deals
Smart regularly offers exclusive promotions for its subscribers, including those with 0971 prefixes:
- Set calendar reminders for Smart’s monthly “Sulit Surf Days” (typically the 15th-17th)
- Register for Smart Rewards to accumulate points for discounts and freebies
- Follow Smart’s official social media channels for flash promos
- Check the GigaLife app every Monday for “Monday Magic” exclusive offers
International Roaming Considerations
For 0971 users traveling internationally:
- Activate Smart Roaming at least 24 hours before departure
- Consider the Roam Surf 399 package for 1GB of data valid for 5 days in 34 countries
- Use ##4636## to manually select networks with better Smart roaming agreements
- Download maps and essential apps before departure to minimize roaming data usage
Resources and References
- National Telecommunications Commission (NTC) – https://ntc.gov.ph
- Smart Communications Official Website – https://smart.com.ph
- PLDT-Smart Technology Roadmap 2025 – Annual Stockholders’ Meeting, March 2025
- Opensignal Philippine Mobile Network Experience Report – February 2025
- Department of Information and Communications Technology (DICT) – https://dict.gov.ph
- Mobile Number Portability Guidelines – https://mnp.ph
Frequently Asked Questions About 0971 What Network
Which network provider owns the 0971 prefix?
Smart Communications is the exclusive telecommunications provider that owns and operates the 0971 prefix in the Philippines. This prefix was introduced in 2018 as part of Smart’s network expansion.
Can I keep my 0971 number if I switch providers?
Yes, you can retain your 0971 number when switching providers through Mobile Number Portability. Simply request a Unique Subscriber Code from Smart by texting PORT to 5060 and present it to your new provider.
Are there special promos for 0971 numbers?
Smart regularly offers exclusive promotions for 0971 users including data package discounts and rewards points. Check the GigaLife app or dial *123# from your Smart phone to view current offers.
How can I check if a 0971 number is registered to me?
Verify your 0971 number registration by dialing *888 and selecting SIM registration verification or by visiting any Smart store with a valid government ID. Registration is mandatory under the SIM Registration Act of 2022.
Does 0971 support 5G connectivity?
Yes, 0971 numbers have full access to Smart’s 5G network which currently covers 42% of the Philippine population. Availability depends on your location and whether you’re using a 5G-compatible device.
Conclusion
The 0971 mobile network prefix represents more than just a series of digits it’s your gateway to Smart Communications’ comprehensive ecosystem of services, technologies, and opportunities. As the Philippine telecommunications landscape continues to evolve, understanding the significance of your network prefix becomes increasingly valuable for making informed consumer decisions.
Whether you’re a current 0971 user or considering switching to Smart Communications, this comprehensive guide has provided you with the essential knowledge to navigate the complex world of mobile networks in the Philippines. From practical troubleshooting tips to future technology insights, you’re now equipped to maximize your mobile experience.
For the most up-to-date information on mobile prefixes and network developments, regularly check Smart Communications’ official channels or the National Telecommunications Commission website. And remember in today’s interconnected world, knowledge about your mobile network is power.
Jennifer Smith is a passionate technology enthusiast with a deep focus on the digital landscape of the Philippines. With years of experience in the telecommunications and networking industry, she brings expert knowledge and practical insights to her writing. As the driving force behind Sim GuidesPh, Jennifer is dedicated to helping readers understand the complexities of the Philippine network landscape. Whether it’s exploring mobile networks, internet service providers, or the latest technological trends, Jennifer’s detailed guides aim to keep Filipinos informed and connected in an ever-changing digital world.