What Network 0960? Complete Guide to Globe Telecom in the Philippines. (2025)

You’re scrolling through your recent calls and spot an unfamiliar number starting with 0960. What Network 0960? Should you call back? Will it cost extra? Is it even safe to answer? If you’ve ever wondered about these questions, you’re not alone. Understanding mobile number prefixes in the Philippines isn’t just about curiosity—it’s about saving money, avoiding scams, and making smarter communication choices.

Here’s the straightforward answer: 0960 is a Globe Telecom prefix. This means any number starting with 0960 belongs to Globe’s network, one of the Philippines’ largest telecommunications providers. Knowing what network is 0960 helps you make informed decisions about returning calls, managing your phone bills, and identifying whether you’ll pay in-network or inter-network rates. In this comprehensive guide, we’ll break down everything you need to know about 0960 numbers, how to maximize their benefits, and why recognizing network prefixes matters more than you might think.

The Quick Answer: 0960 Belongs to Globe Telecom

Globe Telecom, established in 1935, stands as one of the “Big Three” telecommunications giants in the Philippines alongside Smart Communications and DITO Telecommunity. With over 88 million mobile subscribers as of 2024, Globe commands roughly 48% of the Philippine mobile market share.

When you see a number beginning with 0960, you’re looking at a Globe subscriber who could be using either a prepaid or postpaid plan. This distinction matters because Globe-to-Globe calls and texts typically cost less than cross-network communications, and knowing this can translate to real savings on your monthly bill.

Prefix	Network Provider	Network Type
0960	Globe Telecom	Mobile
0947, 0950	Smart Communications	Mobile
0991, 0992	DITO Telecommunity	Mobile
0817	Globe Telecom (older prefix)	Mobile

Why Mobile Number Prefixes Matter in the Philippines

The Hidden Cost of Not Knowing

Most Filipinos don’t realize they’re paying 20-40% more on their monthly phone bills simply because they don’t track which network they’re calling. Here’s the reality: calling within your own network costs significantly less than inter-network calls.

For example, if you’re a Globe subscriber calling another Globe number (like any 0960 prefix), you might pay ₱1 per minute with standard rates. Call a Smart number? That same minute could cost ₱6.50. Over a month, these differences add up fast—especially for heavy users.

Structure of Philippine Mobile Numbers

Understanding how Philippine mobile numbers work helps clarify why prefixes exist:

• Country Code: +63 (Philippines)
• Network Prefix: 0960 (identifies the carrier)
• Subscriber Number: 7 remaining digits (unique to each user)

The National Telecommunications Commission (NTC) allocates these prefixes to different carriers as they expand their subscriber base. Globe received the 0960 series as part of its allocation to accommodate growing customer demand, particularly during the smartphone boom of the 2010s.

Security and Scam Prevention

Beyond cost savings, prefix identification helps you spot potential scams. While legitimate businesses and individuals use 0960 numbers, knowing the network behind an unfamiliar call gives you context. You can cross-reference with Globe’s official channels or use their spam reporting system if something feels off.

During the pandemic, the NTC reported a 300% increase in SMS-based scams. Many fraudsters spoofed legitimate-looking numbers, but educated users who verified prefixes through official channels avoided falling victim.

Globe Telecom: The Network Powering 0960

Market Position and Infrastructure

Globe doesn’t just operate as a mobile service provider—it’s built an entire digital ecosystem. As of early 2025, Globe operates more than 72,000 cell sites nationwide, with aggressive 5G expansion reaching 95% of Metro Manila and rapidly spreading to key provincial cities like Cebu, Davao, and Baguio.

According to Ookla’s Speedtest Global Index for Q4 2024, Globe achieved median mobile download speeds of 32.15 Mbps, placing it competitively in Southeast Asia. Their 5G network, where available, pushes speeds beyond 200 Mbps—making 0960 users in coverage areas among the best-connected in the country.

What Sets Globe Apart

Coverage Reach: Globe’s signal penetrates even challenging locations. Their “Go Cellular” initiative specifically targets underserved municipalities, bringing 4G LTE connectivity to remote barangays across Mindanao and the Visayas.

Technology Innovation: Globe was the first Philippine carrier to launch commercial 5G services in June 2019. Their partnership with Huawei, Ericsson, and Nokia ensures continuous network modernization. For 0960 users, this translates to faster data speeds and more reliable connections.

Digital Integration: Globe seamlessly integrates with GCash, the Philippines’ leading mobile wallet. This synergy means 0960 subscribers can easily purchase promos, pay bills, and manage their accounts without leaving the GCash app—a convenience Smart and DITO users don’t enjoy as smoothly.

Real-World Performance

Independent testing by OpenSignal in their December 2024 report showed Globe leading in “Video Experience” with a score of 72.1 out of 100, reflecting smooth streaming capability even during peak hours. For gaming enthusiasts with 0960 numbers, Globe’s average latency of 42ms makes it suitable for competitive mobile gaming on titles like Mobile Legends and Call of Duty Mobile.

However, transparency matters. Globe has faced criticism for inconsistent service in some provinces. Regions like parts of Palawan and remote areas of Northern Luzon still experience spotty coverage. If you’re using a 0960 number in these areas, you might encounter connectivity challenges during adverse weather.

Complete Globe Telecom Prefix Directory

Globe uses multiple prefixes across its network. Recognizing these helps you identify Globe numbers instantly, maximizing your in-network savings:

Primary Globe Prefixes

• 0817 – One of Globe’s oldest prefixes
• 0905, 0906 – Widely distributed prepaid numbers
• 0915, 0916, 0917 – Among the most common Globe prefixes
• 0926, 0927 – Frequently assigned to postpaid plans
• 0935, 0936, 0937 – Popular prepaid series
• 0945 – Newer allocation
• 0953, 0954, 0955, 0956 – Mid-2010s expansion series
• 0960 – Your number of interest
• 0965, 0966, 0967 – Recent additions
• 0975, 0976, 0977, 0978, 0979 – Latest allocations
• 0995, 0996, 0997 – Premium and corporate lines

Pro Tip: Globe numbers typically start with 09, followed by specific second digits (0, 1, 2, 3, 4, 5, 6, 7, 9). If you see 09X where X is one of these digits, there’s a high chance it’s Globe. The exceptions are 0998 (Smart) and 0991-0993 (DITO).

Maximizing Value with Your 0960 Number

Understanding Globe’s Promo Ecosystem

Globe structures its promos into clear categories, making it easier to choose what fits your usage pattern:

GoUNLI Series (Unlimited Calling and Texting):

• GoUNLI25: ₱25 for unli all-net calls and texts (1 day validity)
• GoUNLI50: ₱50 for unli all-net calls and texts + 1GB data (3 days)
• GoUNLI99: ₱99 for unli all-net calls and texts + 2GB data (7 days)

These promos work exceptionally well if you’re calling other 0960 users or any Globe number frequently. The “all-net” component means you can call Smart and DITO too, but the real value shines when most of your contacts share the Globe network.

GoSURF Series (Data-Focused Plans):

• GoSURF50: ₱50 for 3GB + 300MB for apps (3 days)
• GoSURF99: ₱99 for 8GB + 2GB for apps (7 days)
• GoSURF299: ₱299 for 25GB + 5GB for apps (30 days)

For 0960 users who prioritize internet over calls, GoSURF packages deliver solid value. The “app data” typically includes YouTube, Mobile Legends, TikTok, and Viber—apps that consume the most bandwidth.

App-Specific Bundles That Actually Matter

Globe revolutionized promo packaging by offering dedicated app data:

• GoWATCH (YouTube and Netflix): ₱99 for 5GB of video streaming (7 days)
• GoPLAY (Mobile Legends and other games): ₱99 for 5GB gaming data (7 days)
• GoWORK (Zoom, Google Meet, Microsoft Teams): ₱149 for 5GB conferencing data (7 days)

These targeted promos prevent your main data allocation from draining during specific activities. A student with a 0960 number doing online classes can register GoWORK, ensuring their general data remains available for other needs.

Hidden Perks Most 0960 Users Miss

Globe Rewards Program: Every load purchase and bill payment earns points. Accumulate 1,000 points and redeem them for free data, call promos, or even gadget discounts. Most users ignore this, leaving money on the table.

Birthday Treats: Globe sends exclusive birthday promos to registered users—often including free 1GB data or 50% off on selected packages. Check your GlobeOne app during your birth month.

Loyalty Bonuses: Long-time subscribers (3+ years) occasionally receive “thank you” promos with enhanced data allocations or extended validity periods. These aren’t advertised but show up in your GlobeOne notifications.

Real User Case Study

Maria, a freelance graphic designer from Quezon City with a 0960 number, shared her optimization strategy: “I use GoSURF299 as my base package for general internet. Then I add GoWATCH for client video references and GoPLAY for unwinding with games. Instead of spending ₱700+ on separate allocations, I spend around ₱550 monthly and never run out of data.”

Her approach demonstrates smart promo stacking—combining base packages with targeted add-ons based on actual usage rather than buying oversized bundles with wasted allocation.

How to Verify Any 0960 Number’s Network Status

The Mobile Number Portability Complication

Here’s where things get tricky. The Mobile Number Portability (MNP) Act allows Filipinos to keep their mobile numbers when switching carriers. This means a 0960 number originally issued by Globe might now belong to Smart or DITO if the owner ported it.

According to NTC data from late 2024, approximately 2.3 million numbers have been ported since MNP’s full implementation. While that’s only about 1.5% of total mobile subscribers, it’s enough to make assumptions risky—especially for business communications where call costs matter.

Four Reliable Verification Methods

1. Call Globe Customer Service Dial 211 from any Globe/TM number (free) or +63-27-730-1000 from other networks. Request verification of a specific number’s current network status. Response time averages 2-3 minutes.

2. Use the GlobeOne App Download the official GlobeOne app (available on iOS and Android). The app includes a built-in “Network Checker” tool under Services > Tools. Input any Philippine mobile number and get instant network identification.

3. Third-Party Verification Apps Apps like “PH Network Checker” and “Mobile Prefix PH” maintain updated databases including MNP status. These apps aren’t official but aggregate data from multiple sources. Accuracy rates hover around 95%, according to user reviews.

4. SMS Verification (Unofficial Method) Send a test message asking the recipient to confirm their network. While not automated, this direct approach works when other methods aren’t accessible. Simply ask: “Hi! Quick question—are you still with Globe?”

Why Verification Matters Beyond Costs

Imagine running a small business and sending promotional SMS blasts to your customer list. If you assume all 0960 numbers are Globe and register a Globe-only SMS promo, you’ll miss customers who ported to other networks. Verification ensures your message reaches everyone, maximizing ROI on marketing spend.

0960 vs. Competitor Prefixes: The Honest Comparison

Network Performance Head-to-Head

Based on aggregated data from Ookla, OpenSignal, and user reports compiled through Q4 2024:

Metric	Globe (0960)	Smart (0947, 0950)	DITO (0991)
Avg. Download Speed	32.15 Mbps	28.73 Mbps	45.82 Mbps
Avg. Upload Speed	9.24 Mbps	7.86 Mbps	12.33 Mbps
Latency	42ms	48ms	38ms
5G Coverage (urban)	95%	88%	65%
Signal in Buildings	Good	Excellent	Fair

Key Takeaway: DITO offers faster raw speeds but limited coverage. Smart excels in building penetration and rural reach. Globe strikes a balance with competitive speeds and wide coverage—making 0960 numbers reliable across diverse usage scenarios.

Pricing Reality Check

Let’s compare similar unlimited packages:

• Globe GoUNLI99: ₱99 for 7 days, unli all-net + 2GB
• Smart GIGA99: ₱99 for 7 days, unli all-net + 2GB
• DITO All 90: ₱90 for 7 days, unli all-net + 6GB

DITO undercuts both in price and data allocation, but their coverage limitations mean you might lose service in areas where Globe (0960) and Smart maintain strong signals. For urban users rarely leaving Metro Manila or major cities, DITO presents compelling value. For provincial users or frequent travelers, Globe’s 0960 reliability justifies the slight premium.

Customer Service Experience

Drawing from consumer reports and social media sentiment analysis:

Globe: Average response time on social media (Twitter/Facebook) is 2-4 hours. Hotline wait times range from 5-15 minutes during peak hours. Their chatbot handles 70% of basic queries effectively.

Smart: Generally faster social media response (1-3 hours) and more comprehensive self-service options. However, complex technical issues sometimes require multiple follow-ups.

DITO: As the newest entrant, their customer service is still maturing. Response times vary widely (1-8 hours), and limited service centers outside major cities pose challenges for in-person support.

For 0960 users, Globe’s established customer service infrastructure means more touchpoints and generally consistent (if not always speedy) resolution.

Common Issues with 0960 Numbers and Solutions

Signal Problems in Specific Areas

Urban Dead Zones: Some Metro Manila areas, particularly inside large commercial buildings or underground parking facilities, experience signal degradation. Globe 0960 users report challenges in older structures with thick concrete walls.

Solution: Enable WiFi calling on compatible smartphones. Globe supports this feature on most modern devices. When activated, calls route through your internet connection, bypassing cellular signal issues.

Provincial Weak Spots: Parts of Palawan, Mountain Province, and remote Mindanao islands have limited Globe infrastructure.

Solution: Check Globe’s coverage map (available on their website) before traveling. Consider purchasing a dual-SIM phone and keeping a Smart or DITO SIM as backup when visiting these areas.

Promo Activation Failures

Sometimes you register a promo and it doesn’t activate. Common causes:

1. Insufficient Balance: Even ₱1 short prevents activation
2. Active Conflicting Promo: Some promos override others
3. System Delays: Registration can take 5-15 minutes during peak hours

Quick Fix: Text “PROMO STATUS” to 8080 to see active subscriptions. To unsubscribe from conflicting promos, text “STOP [PROMO NAME]” to 8080, then re-register your desired promo.

Unexpected Data Depletion

Your 8GB allocation disappeared in three days? Here’s likely why:

• Background App Refresh: iOS and Android apps update automatically, consuming data
• Video Quality: YouTube and Netflix auto-adjust to higher quality on faster connections
• Shared Hotspot: Someone connected to your phone’s hotspot

Solution: Monitor data usage in your phone’s settings. Disable background data for non-essential apps. Manually set video streaming quality to 480p or 720p unless you’re specifically watching something that demands HD.

Legal Requirements: SIM Registration and Your 0960 Number

What the SIM Registration Act Means

The Republic Act No. 11934, signed into law in October 2022, mandates all mobile users register their SIM cards with valid government-issued IDs. For 0960 Globe users, this means:

Prepaid Subscribers: Must register within specified deadlines or face deactivation Postpaid Subscribers: Automatically registered through Globe’s existing records, but should verify

As of 2025, Globe has deactivated millions of unregistered SIMs, strictly enforcing the law. If you purchased your 0960 number recently, registration should have been completed at point-of-sale. However, older SIMs might still need manual registration.

How to Register Your 0960 Number

1. Download the GlobeOne app
2. Navigate to “SIM Registration”
3. Upload a clear photo of your valid ID (passport, driver’s license, or any government-issued ID)
4. Take a selfie for verification
5. Fill in personal details matching your ID
6. Submit and await confirmation (usually within 24-48 hours)

For Foreign Nationals: You can register using your passport. Tourist SIM cards have specific provisions allowing temporary registration for the duration of your stay.

Privacy Concerns Addressed

Many Filipinos worried about data privacy when the law passed. Globe addresses this by:

• Encrypting all submitted information
• Limiting access to authorized personnel only
• Complying with the Data Privacy Act of 2012
• Allowing users to request data deletion after deactivating their number

Your 0960 number’s registered information isn’t publicly accessible and won’t be shared with third parties without legal basis.

Future Outlook: What’s Next for 0960 and Globe

Infrastructure Expansion Plans

Globe announced a ₱89 billion capital expenditure plan for 2025-2026, focusing on:

• 5G Densification: Adding 10,000+ 5G-capable cell sites
• Rural Connectivity: “Last Mile” program targeting 500+ underserved municipalities
• Fiber Backbone: Expanding fiber optic infrastructure to support mobile network capacity

For 0960 users, these investments mean faster speeds and more reliable connections in currently underserved areas over the next 18-24 months.

Technology Evolution

Globe is piloting satellite-based connectivity through partnerships with SpaceX’s Starlink and other providers. While still in early stages, this technology could eventually provide coverage in the most remote areas where traditional cell towers aren’t economically viable.

5G Standalone (5G SA): Unlike current 5G networks that rely on 4G infrastructure, 5G SA operates independently. Globe targets nationwide 5G SA by late 2026, potentially reducing latency to sub-20ms levels—game-changing for real-time applications.

Should You Keep Your 0960 Number?

Consider these factors:

Keep it if:

• You’re satisfied with Globe’s service in your area
• Most of your contacts use Globe (maximizing in-network savings)
• You value Globe’s digital ecosystem (GCash integration, rewards program)
• Coverage meets your needs for work and travel

Consider porting if:

• You consistently experience poor signal in your primary locations
• Competing carriers offer significantly better rates for your usage pattern
• Your workplace or home receives strong competing network signals but weak Globe coverage

Remember: MNP allows you to keep your 0960 number even if you switch to Smart or DITO. The prefix follows you, so your contacts won’t need to update their address books.

Frequently Asked Questions About What Network 0960?

Can foreigners get a 0960 Globe number?

Yes, but with conditions. Tourists can purchase Globe prepaid SIMs (which may include 0960 numbers) using their passport for registration. These are typically limited to the duration of their visa. Long-term residents with work permits can apply for postpaid plans with full access to all prefixes subject to availability.

What happens to my 0960 number if my SIM isn’t registered?

Globe will permanently deactivate unregistered SIMs per government mandate. The number may eventually be recycled and reassigned to a new subscriber. If your SIM is deactivated, you cannot reactivate the same number—you’ll need to get a new SIM with a different number.

Are 0960 numbers more expensive than other Globe prefixes?

No. All Globe prefixes, including 0960, 0917, 0956, and others, have identical pricing structures. The prefix doesn’t determine your rates—your chosen plan or promo does.

How does Globe’s 5G work with 0960 numbers?

Any 0960 number automatically accesses 5G when you’re in coverage areas and using a 5G-compatible device. No special registration or additional fees required. Your existing promos work the same way on 5G—they just consume faster thanks to increased speeds.

Can I choose to get a 0960 prefix specifically?

When purchasing a new Globe SIM, you generally can’t select your specific prefix—it’s assigned based on availability. However, some Globe stores allow you to choose from available numbers at point-of-sale. If 0960 numbers are in stock, you might request one, but it’s not guaranteed.

Making the Most of Your 0960 Number

Understanding that your 0960 prefix connects you to Globe Telecom is just the starting point. The real value comes from leveraging this knowledge—choosing cost-effective promos, verifying network status to avoid billing surprises, and taking advantage of Globe’s ecosystem perks that many subscribers overlook.

Whether you’re a long-time Globe user or considering switching to get a 0960 number, the key is matching your actual usage patterns to available promos. Track your monthly consumption for calls, texts, and data. Then optimize around that reality rather than buying oversized packages you won’t fully utilize.

Most importantly, ensure your SIM is registered if you haven’t already. With Globe’s strict enforcement of the SIM Registration Act, an unregistered 0960 number risks deactivation regardless of how much load or how valuable your number is.

The Philippine telecommunications landscape continues evolving rapidly with DITO’s entrance and ongoing infrastructure investments by all major carriers. Your 0960 Globe number sits right in the middle of this competition, benefiting from Globe’s push to maintain market leadership through improved service quality and competitive pricing.

Have questions about your specific 0960 usage scenario? Check Globe’s official website at globe.com.ph or download the GlobeOne app for personalized account management and the latest promo offerings.