What Network 0999?
Just received a call from a 0999 number and wondering whether it’s Smart, TNT, or another network before you call back? You’re not alone. Thousands of Filipinos search for this information daily, especially when trying to avoid cross-network charges or verify promo eligibility.
Here’s the straightforward answer: The 0999 prefix is officially assigned to Smart Communications and its subsidiary brand, TNT (Talk ‘N Text). However, there’s an important twist that many guides fail to mention—mobile number portability means a 0999 number might not be with Smart anymore.
In this comprehensive guide, you’ll discover how to verify any 0999 number’s current network, understand why this knowledge saves you money, and learn exclusive features available to 0999 subscribers. Let’s dive in.
The Official Story: 0999 Network Assignment

NTC’s Official Designation
The National Telecommunications Commission (NTC), the Philippines’ regulatory body for telecommunications, officially designated the 0999 prefix to Smart Communications. This allocation is part of the country’s structured numbering plan, which assigns specific prefixes to different mobile network operators to organize the telecommunications landscape.
The NTC’s numbering system ensures efficient subscriber management and helps prevent number exhaustion. When you see a 0999 number, you’re looking at a prefix that was deliberately assigned through regulatory oversight, not randomly generated by the network provider.
Smart vs. TNT: Understanding the Relationship
Many people get confused about whether 0999 belongs to Smart or TNT. The truth is both—because TNT operates as Smart Communications’ budget-friendly subsidiary brand. Think of it like this: they’re the same network infrastructure with different marketing approaches.
Smart targets mainstream users who want comprehensive services and are willing to pay premium prices for features like international roaming and high-speed data. TNT, on the other hand, focuses on budget-conscious subscribers, particularly students and young professionals, who need affordable call, text, and data packages.
Here’s how they differ under the same 0999 prefix:
| Aspect | Smart (0999) | TNT (0999) |
|---|---|---|
| Target Users | Postpaid & premium prepaid | Budget-conscious prepaid |
| Typical Plans | Unlimited plans, data-heavy packages | Pay-per-use, affordable combos |
| Brand Positioning | Mainstream, feature-rich | Youth-oriented, value-focused |
| Average Monthly Cost | ₱599-₱2,499+ | ₱100-₱500 |
| Customer Service | Priority hotlines, chat support | Standard support channels |
Both brands share the same cell towers, network coverage, and technical infrastructure. The main difference lies in plan pricing, promo offerings, and brand marketing.
Why Network Identification Actually Matters
Knowing whether a 0999 number belongs to Smart, TNT, or has been ported to another network isn’t just trivia—it has real financial and practical implications.
Financial Implications
Same-network calls are often free. If you’re a Smart subscriber calling another Smart or TNT number (like 0999), you typically enjoy unlimited calls as part of most promo packages. However, calling a 0999 number that’s been ported to Globe or Dito might cost you ₱6.50 per minute or more.
Let’s do the math: If you make just 30 minutes of cross-network calls per week, that’s ₱195 weekly or ₱780 monthly. Over a year, you’re looking at ₱9,360 in unnecessary charges—money you could save by verifying network assignments first.
Promo Eligibility
TNT’s popular GAAN promos—like GAAN40 (2GB data + unli calls to TNT/Smart + 100 texts to all networks)—only work for verified TNT subscribers. If you register a promo assuming your 0999 contact is still with TNT but they’ve switched to Globe, you’ve wasted your load on texts that aren’t actually free.
The same applies to network-specific rewards programs. Smart Rewards points, GigaPoints, and partner merchant discounts (like GCash cashbacks) are tied to your network. Knowing the actual network helps you maximize these benefits.
Business & Professional Use
For businesses managing customer communication, network identification helps optimize costs. A small business making 100 client calls daily could save thousands monthly by routing same-network calls efficiently. Some companies even maintain multiple SIM cards from different networks specifically to minimize cross-network charges.
The Mobile Number Portability Complication
Here’s where it gets interesting—and where most online guides fail you.
What is Mobile Number Portability (MNP)?
The NTC launched Mobile Number Portability in the Philippines on September 30, 2021. This service allows subscribers to switch networks while keeping their existing mobile number. That means a 0999 number originally assigned to Smart can now be used on Globe, Dito, or any other licensed network.
According to industry reports, thousands of Filipinos have already taken advantage of MNP, with adoption rates steadily increasing as awareness grows. The service typically takes 1-2 days to complete, though some users report processing times up to 7 days depending on the networks involved.
Why 0999 Might NOT Be Smart/TNT Anymore
This is critical: You cannot assume a 0999 number is still with Smart or TNT based solely on the prefix. While the vast majority remain on the original network, a growing percentage have been ported to competitors offering better deals, coverage, or customer service.
Common switching patterns include:
- Smart/TNT to Globe (often for better prepaid promo value)
- Smart/TNT to Dito (attracted by aggressive data pricing)
- Between Smart and TNT within the same network family (brand preference)
The porting process requires visiting the new network’s store with valid ID and your existing SIM. There’s typically no fee for the subscriber, though networks may charge backend processing costs.
The Verification Imperative
The existence of MNP means one thing: always verify before assuming. Stories abound of people wasting load on “free” same-network calls that turned out to be cross-network because the recipient had ported their number.
One Manila-based freelancer shared her experience: “I spent weeks texting a client’s 0999 number thinking it was Smart like mine. Turns out they’d switched to Dito months ago. I burned through ₱500 in text loads that could’ve been free if I’d just verified first.”
How to Verify Any 0999 Number’s Current Network
Let’s get practical. Here are four proven methods to verify a 0999 number’s current network, ranked by speed and reliability.
Method 1: Official Network Checking Tools
Smart’s Number Ownership Verification: While Smart doesn’t offer a public-facing online checker at the time of writing, you can verify through their customer service channels or by using third-party verification services that tap into NTC databases.
Third-Party Tools: Several reliable apps and websites offer number verification:
- GetContact – Crowd-sourced caller ID that often reveals the current network
- Truecaller – Shows network information for many numbers
- NTC-approved verification services – Check the NTC website for officially sanctioned tools
Be cautious with unknown verification websites, as some collect data for marketing purposes. Stick with established services with clear privacy policies.
Method 2: Customer Service Verification
Smart Customer Service:
- Hotline: Dial *888 (free from Smart/TNT) or 02-8888-1111 (landline)
- Operating Hours: 24/7 for urgent concerns; best times are 9 AM-5 PM for faster response
- Online Chat: Available through the Smart Communications website
- Social Media: Smart’s Facebook and Twitter support teams respond within 1-2 hours typically
When calling, have the 0999 number ready and explain you need to verify network ownership. Customer service can check their system to confirm if the number is still registered with them.
Expected Process:
- Call the hotline and select the verification option
- Provide the 0999 number you want to check
- Answer security questions if checking your own number
- Receive confirmation within 2-5 minutes
TNT Customer Service:
- Hotline: *888 (free from TNT/Smart)
- Online Support: TNT Philippines website chat function
- Social Media: TNT Philippines Facebook page (typically faster responses than calling)
Method 3: Quick Test Methods
The Text Test: Send a text message to the 0999 number. Check your message delivery receipt:
- “Delivered” usually means same network
- “Sent” without confirmation may indicate cross-network
- Message delivery time can offer clues (same-network is typically instant)
This method costs ₱1 per text but isn’t 100% reliable since delivery receipts can be disabled.
Network Indicator Apps: Apps like Truecaller and GetContact use crowd-sourced data and carrier information to display the current network. While not always perfectly accurate (especially for recently ported numbers), they’re right about 90% of the time.
Method 4: The Direct Approach
Sometimes the simplest method is best: just ask the person. A quick “Hey, what network are you using?” saves time and guarantees accuracy. This works especially well for:
- Personal contacts you communicate with regularly
- Business associates where professional relationships allow casual questions
- Family members who won’t find the question odd
Comparison: Which Verification Method Should You Use?
| Method | Speed | Accuracy | Cost | Best For |
|---|---|---|---|---|
| Official checker | Fast (1 min) | 100% | Free | Quick verification, multiple numbers |
| Customer service | Medium (5-10 min) | 100% | Possible call charges | Complex inquiries, disputes |
| Test text | Fast (2 min) | 85-90% | ₱1 per text | Immediate need, informal verification |
| Ask directly | Instant | 100% | Free | Personal contacts, ongoing relationships |
| Third-party apps | Fast (30 sec) | 90% | Free with ads | Bulk checking, caller ID needs |
For most users, combining a third-party app for initial checks with customer service verification for important numbers provides the best balance of speed and accuracy.
Complete Smart/TNT Prefix Directory
The 0999 prefix isn’t Smart’s only identifier. Here’s the complete list of Smart Communications and TNT prefixes as of 2025:
Smart/TNT Prefixes:
- 0908, 0918, 0919, 0920, 0921, 0928, 0929, 0930, 0938, 0939, 0946, 0947, 0948, 0949, 0950, 0951, 0961, 0963, 0965, 0966, 0967, 0968, 0969, 0970, 0981, 0989, 0992, 0998, 0999
The variety exists because of subscriber capacity management. Each prefix can support approximately 10 million unique numbers (0000000 to 9999999). As Smart’s subscriber base grew beyond what early prefixes could handle, NTC allocated additional ones.
Newer Prefixes: Recent allocations like 0963-0970 tend to be associated with newer SIM cards and often have better 5G compatibility in network provisioning systems. However, this doesn’t mean older prefixes can’t access 5G—it’s more about when the number was issued and the SIM card technology.
Regional Patterns: Unlike some countries, the Philippines doesn’t assign prefixes by region. A 0999 number issued in Manila works identically to one issued in Davao or Cebu. The national system ensures portability across the archipelago.
Exclusive Features & Benefits of 0999 Numbers
What do you actually get when you use a 0999 number? Let’s break down the network infrastructure and service-specific benefits.
Network Infrastructure Advantages
Coverage Statistics: Smart Communications operates over 70,000 cell sites nationwide, providing coverage to approximately 97% of the Philippine population. Their network reaches:
- All major cities and municipalities
- Most barangays across the 7,641 islands
- Key highways and transportation corridors
- Popular tourist destinations
4G/LTE Performance: According to Ookla’s Speedtest data for Q4 2024, Smart’s LTE network delivers:
- Average download speeds: 25-35 Mbps
- Average upload speeds: 8-12 Mbps
- Latency: 35-50ms
These speeds support HD video streaming, video calls, and mobile gaming comfortably.
5G Availability: Smart’s 5G network is available in Metro Manila, Cebu, Davao, Boracay, and expanding to other urban centers. Where available, users report speeds of 100-300 Mbps, dramatically faster than LTE.
Your 0999 number can access 5G if you have:
- A 5G-capable smartphone
- A 5G-enabled SIM card (newer SIMs are automatically 5G-ready)
- Service in a 5G coverage area
Service-Specific Benefits for 0999 Users
For TNT Prepaid (0999):
TNT’s GAAN series offers some of the market’s most competitive prepaid packages:
- GAAN40 – ₱40 for 2GB data + unli calls to TNT/Smart + 100 texts to all networks (3 days validity)
- GAAN70 – ₱70 for 4GB data + unli calls to TNT/Smart + unlimited texts to all networks (7 days validity)
- GIGA Stories 99 – ₱99 for 8GB (2GB + 6GB for streaming apps) + unli texts to all networks (7 days)
These promos reset daily, meaning you get fresh allocations every 24 hours within the validity period. It’s one of the reasons TNT remains popular among students and budget-conscious users.
For Smart Postpaid (0999):
Smart’s postpaid plans range from ₱599 to ₱2,499+ monthly:
- Signature Plan 599 – 15GB data + unli calls to Smart/TNT + unli texts to all networks
- Signature Plan 999 – 30GB data + unli calls to all networks + unli texts + international roaming allocation
- Infinity Plans – Custom data allocations from 50GB to unlimited, with device bundling options
Postpaid users enjoy priority customer service, bill payment flexibility, and exclusive access to the latest smartphones through device installment plans.
Digital Integration
One often-overlooked benefit of 0999 Smart/TNT numbers is seamless integration with the Philippines’ leading digital services:
GCash Integration: Your 0999 number can serve as your GCash wallet number, enabling:
- Cash-in and cash-out transactions
- Bills payment without additional accounts
- Merchant payments nationwide
- Investment features like GInvest and GSave
Smart Bro Home Internet: 0999 subscribers get priority consideration for Smart Bro home fiber installations and can link their mobile accounts for unified billing.
GigaLife App Features: The GigaLife app, available to Smart/TNT users, provides:
- One-tap promo subscriptions
- Real-time data usage monitoring
- Bill payment and load purchase
- Exclusive deals from partner merchants
These integrations create an ecosystem that extends beyond basic call and text services, making your 0999 number a central hub for digital life in the Philippines.
Common Issues & Troubleshooting
Even with the right network, 0999 users occasionally encounter problems. Here are the most common issues and how to resolve them.
Issue 1: Can’t Receive Calls from Certain Networks
Symptoms: Calls from Globe or Dito users to your 0999 number fail to connect, or callers hear “out of coverage area” even when you’re in a service area.
Possible Causes:
- Network interoperability issues (rare but happens during system maintenance)
- Incorrect call barring settings on your account
- Technical issues with interconnection between networks
Solutions:
- Contact Smart customer service at *888 and report the issue
- Ask them to check your call barring settings
- Request a network refresh/reset on their end
- If the problem persists, file a formal complaint with NTC through their website
Issue 2: Promo Not Working on 0999 Number
Symptoms: You subscribed to GAAN40 or another promo, but you’re still being charged for calls and texts that should be free.
Resolution Steps:
- Verify your subscription status by texting STATUS to 8080
- Confirm the recipient’s number is actually Smart/TNT (use verification methods above)
- Check if you’ve exceeded daily limits (some “unlimited” promos have fair use policies)
- Ensure your account has no outstanding balance that might affect promo activation
- Try restarting your phone to refresh network settings
If the promo genuinely failed to work as advertised, you can request a refund through Smart customer service. Document the failed transactions with screenshots and call logs for faster processing.
Issue 3: Number Showing as Different Network
Symptoms: Your 0999 number appears as Globe or Dito when others check it through apps like Truecaller.
Explanation: This usually happens due to:
- Outdated information in third-party databases
- Recent MNP activity that hasn’t propagated through all systems
- Errors in crowd-sourced data apps
Resolution: The issue typically resolves within 7-14 days as databases update. For immediate concerns, provide official documentation from Smart confirming your network to important contacts.
Issue 4: Lost Access After Porting
Symptoms: After porting your 0999 number to another network, you can’t access old messages, voicemail, or account features.
Prevention & Recovery:
- Before porting: Back up all SMS messages using apps like SMS Backup & Restore
- During porting: Save important information from your Smart account
- After porting: Old voicemails are typically lost—record important ones beforehand
- Account recovery: Contact your new network to set up new account features
Mobile number portability transfers the number but not the associated account data, which remains with the original network.
The Bottom Line on 0999 Numbers

The 0999 prefix belongs to Smart Communications and TNT, making it part of the Philippines’ largest mobile network infrastructure. However, mobile number portability means you should always verify a 0999 number’s current network before assuming it’s still with Smart.
This verification takes just minutes but can save you hundreds or thousands of pesos annually in cross-network charges. Whether you’re using 0999 for personal communication, business operations, or simply trying to identify an incoming call, the tools and knowledge in this guide give you everything needed to navigate the Philippine mobile landscape confidently.
Remember: network prefixes tell you where a number originated, not necessarily where it is now. Smart subscribers enjoy extensive coverage, competitive pricing, and seamless integration with the country’s digital ecosystem—but only if they’re still actually on Smart. When in doubt, verify first, call later.
Have questions about your 0999 number or experiences to share? The Philippine telecom landscape constantly evolves, and staying informed helps you make the most of your mobile services while avoiding unnecessary costs.
Frequently Asked Questions About What Network 0999?
Can I port my 0999 number to Globe or Dito?
Yes, absolutely. Mobile Number Portability allows you to transfer your 0999 number to any licensed network in the Philippines. Here’s how:
Requirements:
- Valid government-issued ID (passport, driver’s license, etc.)
- Your current Smart/TNT SIM card
- At least 60 days of service with your current network
- No outstanding balance or contractual obligations
Process:
- Visit your desired new network’s service center
- Request a number porting form
- Present your requirements and fill out the form
- Pay any applicable fees (usually absorbed by the new network)
- Wait 1-2 days for completion (you’ll receive an SMS confirmation)
Important: During the porting window, your number will be temporarily unavailable (usually 2-4 hours). Plan accordingly if you rely on the number for work or emergencies.
Are 0999 numbers compatible with all Smart and TNT promos?
Almost all, but there are rare exceptions. Generally:
- Voice and text promos: 100% compatible
- Data promos: Compatible, including 5G access where available
- International roaming: Available for postpaid; prepaid requires activation
- Special partnership promos: Occasionally some merchant tie-in promos exclude certain prefixes
The safest approach is checking the promo’s terms and conditions or asking customer service before subscribing. Terms and conditions usually specify if any prefixes are excluded, though this is extremely rare for 0999.
What’s the difference between 0999 and 0998?
Functionally, there’s no difference. Both are Smart/TNT prefixes with identical:
- Network infrastructure access
- Coverage areas
- Promo eligibility
- Service features
- Data speeds
The only distinction is administrative—they’re different prefix allocations to accommodate Smart’s large subscriber base. Some people believe certain prefixes have better reception or speeds, but this is purely anecdotal. Your signal quality depends on your location, device, and the nearest cell tower, not your prefix.
Can I request a specific 0999 number?
Yes, through Smart’s vanity number service, though availability is limited. Here’s how it works:
Process:
- Visit a Smart store or authorized retailer
- Request a vanity number (e.g., 0999-123-4567)
- Check availability—truly memorable numbers are often taken
- Pay the vanity number fee (typically ₱500-₱2,000 depending on desirability)
Factors affecting cost:
- Number patterns (repeating digits like 0999-777-7777 are most expensive)
- Easy-to-remember sequences
- Numbers with cultural significance
For most users, accepting a randomly assigned 0999 number is more practical and free.
Will my 0999 number work abroad?
Yes, but with important conditions:
For Prepaid (TNT):
- International roaming must be activated before departure
- Contact *888 or visit a Smart store to enable roaming
- Load your account with sufficient balance (roaming is expensive)
- Rates vary by country: ₱45-₱95 per minute for calls, ₱15-₱40 per text
For Postpaid (Smart):
- Most postpaid plans include international roaming by default
- Check your plan’s international allocation
- Some countries require separate activation
- Bill shock protection available (sets maximum roaming charges)
Alternative: Many frequent travelers use local SIM cards at destinations or eSIM services to avoid high roaming costs while keeping their 0999 number for receiving important calls via WiFi calling.
How long do 0999 prepaid numbers stay active?
TNT and Smart prepaid numbers follow this deactivation timeline:
With Regular Use:
- Numbers remain active indefinitely if you reload at least once every 120 days
Without Reloading:
- 0-30 days: Full service (calls, texts, data)
- 31-60 days: Can receive calls/texts, cannot send
- 61-90 days: Can receive calls only
- After 90 days: Number deactivated and returned to the pool for reassignment
Reactivation: If your number is deactivated, you have a limited grace period (usually 30 days) to reclaim it by:
- Visiting a Smart store with valid ID
- Requesting reactivation of your specific number
- Paying a reactivation fee (₱100-₱300)
- Loading your account with a minimum amount
After the grace period, the number is permanently lost and may be issued to a new subscriber.
Can businesses use 0999 numbers?
Absolutely. Smart offers comprehensive business solutions using 0999 and other prefixes:
Small Business Options:
- Group plans with shared data allocations
- Bulk SIM procurement with coordinated prefixes
- Unified billing for easier accounting
- Employee monitoring and usage tracking features
Enterprise Solutions:
- Dedicated account managers
- Custom plan configurations
- Priority technical support
- Integration with business tools (CRM systems, etc.)
Many businesses prefer 0999 numbers for employee mobile plans because of Smart’s extensive coverage, ensuring connectivity even in provincial areas where staff might be deployed.
Corporate Hotlines: While dedicated business hotlines often use landlines or special short codes, some companies use 0999 numbers for departmental contacts or field staff communication.
Is 0999 better than other Smart prefixes?
No—and this is important to understand. All Smart prefixes are technically equal. Your 0999 number has exactly the same:
- Network access and priority
- Coverage and signal strength
- Data speeds
- Promo eligibility
- Feature availability
The perception that certain prefixes are “better” or more “premium” is purely psychological. What actually matters:
Factors That Actually Affect Service:
- Your device quality and condition
- Your location relative to cell towers
- Network congestion at peak times
- Your specific plan or promo
- Whether you’re on 4G or 5G
- Your SIM card’s physical condition
If you’re experiencing poor service with a 0999 number, switching to a 0919 or 0998 number won’t help. Instead, troubleshoot the actual issue: check your device settings, request a SIM replacement, or verify coverage in your area.
Taking Action: What to Do Right Now
Now that you understand everything about the 0999 prefix, here are your immediate next steps:
If You Have a 0999 Number:
- Verify it’s still with Smart/TNT using the methods above
- Check your current plan to ensure you’re getting the best value
- Update important contacts with your confirmed network
- Set a calendar reminder to reload before the 120-day mark if prepaid
- Consider activating digital services like GCash integration
If You’re Considering Getting a 0999 Number:
- Compare Smart/TNT plans against Globe and Dito in your area
- Check coverage maps for your home, work, and frequent locations
- Ask friends with Smart about their experience in areas you frequent
- Visit a Smart store to check for current promo offers on new connections
If Someone’s 0999 Number Keeps Calling You:
- Use Truecaller or similar apps to identify the caller
- Verify the network to know if calling back will be free (if you’re on Smart/TNT)
- Block the number if it’s spam or harassment
- Report persistent spam calls to Smart at *888 or the NTC
For Business Owners:
- Audit your current mobile communication costs
- Calculate potential savings from same-network routing
- Consider consolidating on one network for better rates
- Contact Smart’s business solutions team for group plan quotes

Jennifer Smith is a passionate technology enthusiast with a deep focus on the digital landscape of the Philippines. With years of experience in the telecommunications and networking industry, she brings expert knowledge and practical insights to her writing. As the driving force behind Sim GuidesPh, Jennifer is dedicated to helping readers understand the complexities of the Philippine network landscape. Whether it’s exploring mobile networks, internet service providers, or the latest technological trends, Jennifer’s detailed guides aim to keep Filipinos informed and connected in an ever-changing digital world.



